When this driver automaticlly installed my windows went down. I had to restore it using a back up disk. Now I get that driver trying to install ever time I turn on my computer. I just keep blocking it.
Is there any way to just stop the driver from trying to install block it? I don't know much about fixing laptops. I have the Acer aspire with Windows Vista Premium. I tried the fix of rolling back to the original driver and it worked fine, but then I installed 2 updates to the driver successfully and then the third came up as before and did not install correctly again. Are we just to leave the older driver installed and not accept the option to upgrade?
New Aspire bought last week, seemed to be working normally until the failed driver installation from windows update. In this condition the optical drive would not always load a disk and frequently hung, and there were randon program freezes when trying to use the computer. Laptop now appears to be working ok but when I run the speed tests on pcpitstop. I have the same problem with my acer aspire I also gave them the link to this forum so they could review all the troubles we are having.
I am awaiting an answer so far. As soon as I get one, I will post it on here. Good luck with your aspire notebook, I was hoping for a great dvd experience on this but playback of movies sucks. I have the same issue with ATI I have a new Acer , but now I have this trouble I can not install this driver and the system doesnt accept this, it is a very bug issue,. Someone has any idea for this? I try all tips in this forum but is impossible.
How we can remove the message the system has the same name for this device? Anyone has some registry key for that Yea , I have thought about it and it seems to be with serial harddrive or the Video card.
Still looking for a upgrade? Can't find one yet. I had the same problem installing this driver on my Acer Aspire The solution, as others have noted, is to roll back the driver to the earlier one , or to simply allow Vista to reinstall the old one upon restarting the laptop. Vista seems to have a problem installing new drivers for hardware that is currently in use by the machine e.
I have been getting quite a few emails asking for further instructions and other problems, so here are some step-by-step instructions for those of you that are having troubles:. You do this by rebooting and pressing either the F8 key, or the Ctrl key I can't remember which. Go through the process, but update from file, and point the browser to the. If you have some other series of computer Aspire or something, chances are you have the same controller. If you download the wrong driver and try to update with it, Windows will tell you it is the wrong one.
I have an Acer Aspire too, and your message was so god for me!! How can I find out which one of these devices my computer has?
You have the same laptop as me. The way I am now dealing with it is with a clean format. Format your laptop and run all the windows updates.
When it installs or tries to install the ATA device, restart after it is complete then hide the update from windows update and install it manually like the guy on page 3 suggests it works, you need the drivers he suggested.
Having same problem. Says "the name is already in use as either a service name or a service display name" in the meantime my Acer just isn't working like it was before I tried updating. Any suggestions? For some reason it also has another instant of the SATA controller trying to install itself again be aware that this is the installation that keeps failing. Unzip the driver file into a directory. Go to device manager and "update drivers" for the problem component.
Go to "have disk" and point the browser to the folder with the. Update the drivers and reboot. My computer Acer Aspire works fine now. I may be slow in answering, but I will get to you. Hello there, so is it possible to install this driver from the partition screen? Does anyone know if it really solves the sound chopping problem?
Because this was one of the reasons i've had to downgrade my system to XP. I kinda don't like to use my system at full performance, it dries my entire battery in a few hours. I have a , I have the same problem put now Vista will not start and the restore points do not work, I can get to DOS and all the drives work C: USB, etc , does anyone know how to get the display driver old version and load it on the the hard drive so I can restart the machine and get Vista running.
I'm trying to avoid using recovery disk if possible I do have my data backed up, but don't want the hassle of all the reinstalling. Same situation here and diables the Home server, diconnect this computer fron the network, wonder why Microsoft has this problem, only mine is double have two ACER systems.
By the life of me, i cannot understand, that if this has problem has started in beginning of , why Microsoft hasn't bothered finding a solution to the problem. Have hidden the MS driver update as suggested in another post on this site, but, I still get the panel at startup wanting me to download the required driver, which I keep replying to that I don't want to be advised, or, remind me later, neither works to delete this annoying bootup message and in some cases also messes up the location of the existing driver in the Device Manager tree!
This driver problem however creates a No Bootup situation as the computer [Acer ] always wants to go into the Repair Mode if it's been shutdown!! System Restore after the Repair Mode got my machine up and running again but it took about 3 weeks to get it back to normal. I have the same problem. After I updated my vista, it didn't boot. Help me!!! These updates came out and Vista got worse! So bad the laptop would not boot and when it did it was even slower.
Anyone who says they have no problems with Vista does not use the pc for serious work. I was hoping I could give a little info here for some people with the Acer Aspire and the problem with the ATI serial controller that keeps showing up as an optional update.
If you go to the Control Panel and open Device Manager. Towards the bottom of that page you will see a line named Storage Controllers. Click on that to open it and you will or should anyway notice that the ATI serial ATA controller is already installed on your computer. I tried installing the optional update that Microsoft offered me and it crashed my whole system.
Don't ask me why Microsoft is offering this if it's already installed. It can only harm your system, beleive me. Do what most people are saying here and hide it forever. I asked some techs about it and they told me that Microsoft and Acer need to be made aware of this, so there can be some kind of fix made. Office Office Exchange Server. Not an IT pro? Resources for IT Professionals.
Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Windows Vista Hardware. Sign in to vote. I usually take all updates from Microsoft, even the optional ones. Anybody know how to disable a selected update?? Wednesday, March 21, AM. I am having the same difficulty and it is very annoying.
Sunday, March 25, AM. I am having same problem hope someone figures this out. Tuesday, March 27, AM. I have the same problem with my Acer Aspire too. Tuesday, March 27, PM. It's not working on my Aspire , either. I'd love to be able to fix it! Wednesday, March 28, AM. Also the acer aspire gives the ati update and an error. Somebody who can help us? Sunday, April 1, PM. I have the same problem with the Its starting to get on my nerves bigtime Wednesday, April 4, AM. As far as why the update doesn't work, it relates to something in the system using the same hardware name, ie.
As far as hiding the update, all you need to do is go to "view available update", right-click the update in question, and select hide update.
You'll get the classic User Access prompt and you'll be done. To re enable the update late, all you have to do it select restore hidden update.
Friday, April 6, PM. I also have the same problem. Aspire Once again, best bet is to "remind me later" so you can at least maintain some system functionality. There better be a fix soon Same problem. Serial ATA controller sucks Sunday, April 8, AM. Here is the fix!!! Tuesday, April 10, AM. Wednesday, June 13, AM. I am having the same problems Wednesday, June 13, PM. Saturday, June 16, PM. Okay so here's another fix just in case - the fix mentioned above did not work for me so I set about figuring other ways.
From what I gather, the reason the driver fails to install is because the hardware component ATI isn't actually installed I have an Acer Aspire as well. I'm not entirely sure about the assumption I just made, but that's the only reason I can think of for why the driver install would never work. Tuesday, March 27, PM. Same here Has anyone contacted acer about this or is everyone too lazy like me? Since this 'update' I can't boot normally and sleep mode doesn't work either. I have to boot with F8 and 'Last known stable configuration' or something to that effect.
Wednesday, March 28, AM. Exact same problem. Acer ATI Serial controller. I really hope someone solves this. Wednesday, March 28, PM. I have the same problem aspire , Vista.
When it installed the update and restarted it would not start. But the windows auto recovery worked and used a System Restore point. I would think you could all use a system restore point to get the computer working again. Now each time I restart it asks me if I want to install a driver for this device. I just say ask me later so that I can find a way to fix it. I think it is an error with the Windows Vista Update system everyone that has problems has Vista, right?
I do not think that the driver has to do with the built in video card. Hope something helps,. Thursday, March 29, PM. I have just the same problem with my Acer Aspire Hasn't been able to do anything about it, just hope AMD releases a fix. Overall, I'm disappointed about how slow all fabricators are releasing programs and drivers that actually works with Vista. It will be like CSI: Vista. Same issue on my Acer I really hope a fix comes out for this soon.
At least now I know better than installing optional updates I have a very similar issue. Ever since I let it install, I got BSOD's very quick flash before rebooting on boot up, and it would just go into a continous reboot cycle. I had to choose Last Known Good.. Once it was up and running though, the "Ask me Later" option seems the best way to go, as it only bugs you once each time you boot Windows or Login , and reboots fine.
These kinda issues released through Windows Update are just unacceptable. The good news though is the Catalyst 7. Friday, March 30, PM. Windows Repair doesn't seem to be restoring a point far enough back so I'm sort of stuck in a loop. Any way to get out of this without reinstalling? Could anyone tell me the name of this driver? I really would prefer to just copy it over this janky Windows Update one. I don't want to have to reinstall windows to repair one file Sign up.
Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Thread starter hcastro Start date Oct 17, Status This thread has been Locked and is not open to further replies.
The original thread starter may use the Report button to request it be reopened but anyone else with a similar issue should start a New Thread. Watch our Welcome Guide to learn how to use this site. Joined Feb 11, Messages Having trouble installing or updating this thing "ATI Serial ATA controller" Windows starts and goes to Repair because this thing and can't install it or update it. Windows Vista HE Acer Joined Jul 19, Messages Here is the fix!!!
Unzip the driver file into a directory. Go to device manager and "update drivers" for the problem component.
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