To cancel your booking:. If you contact our team you do not have to do anything else - they will get back to you as soon as they are able to process your request, considering the above. These are the options available to you if your ticket was issued before 21 st December inclusive and you were due to travel up to 28 th February 1.
Please note the following important information: - You can change the date of travel on the same route, in the same booking class or extend the ticket validity without the applicable change fees.
To rebook now: - If you have booked through a travel agent, please contact them directly. To extend your ticket and rebook later: - If you have booked through a travel agent, please contact them directly. If you have not showed up for a recent flight: We appreciate that you may have tried to contact us prior to your flight to make changes to your booking.
Should you wish to chose this option, please note the following important information: - You can change to travel to other destination s served by THAI, or THAI Smile codeshare flights only , or by other partner airlines codeshare or interline sectors only , issued on the same ticket. To reroute your ticket: - If you have booked through a travel agent, please contact them directly.
So the brand was not only rewarding members for staying in, it was also giving them hope that future travel was not too far away. We flipped our miles program upside down, encouraging people to stay home to prevent the spread of the virus. Failure to meet ticketing timelines, will result in booking cancellation with miles, less any expired miles, re-credited to the relevant account.
Terms and Conditions may change without prior notice. Award travel is valid for a minimum of 10 days and maximum of 1 year from the date travel commences. Maximum 10 stopovers and minimum 3 stopovers allowed per round-trip journey. One single open jaw is permitted in addition to allowable stopovers. One stopover only is permitted in any one city.
Two stopovers only are permitted in any one country. No stopovers in country of origin. Side trips require an additional Award, or a separate paid ticket. Connections must be on the first available flight within 24 hours when required by routing and are not considered stopovers. No mileage re-credit in part or whole permitted after travel commences. All taxes associated with Award travel are the responsibility of the member, and may be collected at the Award ticket issue location, or during the Award journey.
Hotel Awards. Participating hotels may opt-out of the Hotel Award program without prior notice. Digital hotel e-vouchers and complete voucher numbers are required at check-in, the correct level and valid hotel e-vouchers must be presented for payment. Ex : Travel in booking class C. Economy Class. Ex: Travel in booking class Y. Royal Orchid Plus Mileage Chart, click here. Mileage Accumulation Rules, click here. LOG IN. Welcome to Royal Orchid Plus. Please enter your membership number and PIN.
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